Service areas

Bled system is a modular solution that is personalized on each customer’s needs.

The solution is divided into several service areas:

1
Bled Technical Operation

Real-time driver assistant

myCated web portal & cloud services

Reporting tool

Initial assesment

More info

REQUIRED

2
Bled Training Program (transferred or totally managed)

Training of internal trainers and middle managers

Tools for trainers & middle managers

Training certificates

More info

OPTIONAL

3
Bled Communication and Motivation program

Driver app & Gamification

External communication actions

Internal communication channel

More info

OPTIONAL

4
Bled Services for Excellence in Management

Maintenance indicators

Advanced driver performance evaluation

Remote diagnosis

Certifications & consulting services

More info

OPTIONAL

1
Bled Technical Operation

More info

REQUIRED

2
Training
Program

More info

OPTIONAL

3
Communication and Motivation Program

More info

OPTIONAL

4
Services for Excellence

More info

OPTIONAL

SLAs of quality of service ISO 20000 and ISO 27001

1. Bled Technical Operation

Manages efficient and safe driving services through different tools, includes consultancy and technical services for total adaptation to customer needs

Real time driver assistant

Real time driver recommendation tool. Integration with AVM/Fleet Management unit or usage of Cated box on board unit.

myCated web portal & Cloud services

The myCated web portal offers aggregated or detailed indicators and machine learning recommendations for the different profiles.

Reporting tool

The myCated web generates exportable reports for multiple groups of analysis (training, drivers, services, vehicles,…) and the different profiles.

Initial assesment

Initial assesment of the performance of the fleet and projected operation improvements.

2. Bled Training Program for Continuous Improvement

It comprises the design and execution of the Bled training and consultancy program, including the necessary tools

Bled training program

Transferred or totally managed. Bled methodology for initial &follow-up training supported by different Bled tools.

Tools for trainers &middle managers

Allow drivers’ training follow up (practical sessions, on board assessment and others) analysis and reporting.

Training certificates

Certificates and diplomas with high level information that are given to drivers or trainers after the completion of various training activities with Bled program.

3. Bled Communication and Motivation Program

It guarantees the fulfilment of the objectives through different communication and gamification actions based on the driver’s app and other accompanied actions

Driver app & gamification

Shows drivers’ personalized machine learning recommendations and encourages them to participate in gamification initiatives to improve his/her performance and motivation.

External communication actions

Support to external communication and marketing campaigns to make visible the operator’s commitment to efficiency and safety in its fleet.

Internal communication channel

Communication between the operator and its drivers through news and technical instructions related to Bled program.

4. Bled Services for Excellence in Management

It provides consulting services, in addition to specialized reports and advanced tools to achieve global improvements in operation and safety

Maintenance indicators

Indicators for the preventive maintenance area (Batteries, temperatures indicators so on).

Remote diagnosis

Platform for remote diagnosis and predictive maintenance of the fleet.

Certification & consulting

Consulting for different quality certifications (ISO & AENOR EA0050) and for the adoption of new technologies (EVs, etc).